Support

Support Guides

Just been added to a Hubb site? To make things easy for you, we have created short videos for you to view and put them in an order that will help you to launch your website.

If you have any questions, please email get in touch by clicking on the button below...

Email Hubb Support

Get Started

This is the best place to start if you have just been given your free trial of Hubb.

An overview of Hubb

11 minutes - We recommend you watch our overview of our system to give you the best start at learning how to use Hubb

Welcome email, setup password and log in

2 minutes - The first step to logging in and starting your journey with hubb

Managing your web pages

We are going to walk you through the basics of managing your web pages in Hubb to give you the best foundation to create informative and engaging pages.

Changing the group structure and adding a new page

5 minutes - Learn how to adjust the page structure of your website and church management system by adding, editing, deleting and changing the names of your groups.

Editing a web page and adding links

4 minutes - One of the first things you will want to do on your trial site is make the content on your website specific to your church. Take a look at this video for an introduction to the Editor

Editing a web page and adding images

2 minutes - Images make your site come alive! In this video we talk you through how to add an image to your site for the first time, and make it responsive, so it looks good on phones and tablets.

Using the built-in image editor

5 minutes - We have a nice tool to help you edit your images inside your Hubb website. It comes with preset sizing to make it easy to resize your images to work best in your website.

Managing your events

Learn how our calendar feature works.

Setting your default event locations

3 minutes - Save time when you add events with our preset event locations and keep your church calendar nice and consistent.

Editing the Sunday service event

5 minutes - Learn the basics of our calendar feature and personalise your Sunday service event that is already in your Hubb website.

Adding a new recurring event

6 minutes - Save time and effort managing your calendar by setting up your recurring events, and learn how to easily extend them.

Understanding the advanced settings of events

6 minutes - Get to grips with further settings in the church calendar.

Admins and permissions

We will no look at how to add someone to your site and give them permissions to maintain Hubb with you.

A quick guide to how admin permissions work in hubb.church

3 minutes - Watch our quick guide on permissions to understand how you give people access to only what they need.

Add another person to your trial site and give them permissions

10 minutes -You don't have to launch Hubb on your own! Why not get helper to work on some of the site for you.

Update your homepage images

Your trial site comes with pre-filled stock images that are not specific to your church. We recommend going through this section to help you personalise your site and make it more unique to your church.

An important introduction to your homepage images

5 minutes - Watch this video to get a good grasp on how the homepage images are easily changed by you.

Change your homepage slideshow images

5 minutes - Make your website come alive with personal photos of your church.

Change your Gallery 3 Block images

4 minutes - Further personalise your new church website by adding more of your own images.

Select your denomination logo, or have none...

2 minutes - Easily display the logo of your denomination or church group(s).

Update your welcome section

Your trial site comes with a nice, but generic welcome message. We recommend you edit this to be more unique to your church.

Change your welcome message text

2 minutes - Update the welcome text that your website viewers will read.

Change your welcome message buttons

2 minutes - Personalise the buttons in your welcome message to point to where you want.

Change your welcome image

3 minutes - Swap our stock welcome image for one of your own.

Change your where and when details

5 minutes - Personalise these key details inside your welcome area to help visitors.

Pages you need to personalise

Your trial site comes with pre-filled content that is not specific to your church. We recommend going through this section now to help you personalise your trial site and make it more unique to your church.

A quick help to let you know which pages you need to personalise first

3 minutes - Here is a quick introduction to help you identify which pages you will want to change first in order to show other people and remove the generic information with your own church details.

Set up your contact us page

7 minutes - You will learn how to edit the content of your Contact Us page, and also how to set up an email notification when someone fills in the form on the website.

Personalise your staff and leadership page

7 minutes - Add in your staff and leadership photos with information about each person to make the website more personal to visitors.

How will you use your website?

Now you have learnt how to use hubb.church and made a lot of changes to your trial site, it is important to review some of the options we have for how you use your website. Please take a look at the following videos for help with this.

Sermons page v sermon series

5 minutes - We have two ways to present your sermons to your audience. First is a basic sermon library that is easy to use and very functional. Secondly, you can opt to group your sermons into series and show a more image based view.

How the 'Latest News' page works

3 minutes - A brief guide to show you how to use the latest news feature of your website.

How your giving page can work

3 minutes - An overview of the giving page that your Hubb website comes with.

How the 'Book our Venue' page works

8 minutes - Learn about how our venue booking page works, and how to add your own room details, images and setup the enquiry form notification.

Setting your social media links

2 minutes - You can add your social media links to your website very easily.

Uploading sermons

One of the most repetitive tasks of managing a church website is uploading your Sunday Sermons. We help speed that up, and give you tools to help you manage your sermons better than ever before. It is worth checking you have watched our 'Sermons v Sermon Series' video already.

Uploading your first sermon recording

5 minutes - Start adding recent sermons to your site by uploading your audio, video or documents to your site.

Add sermon notes, YouTube video or multiple files to your recordings

3 minutes - Make your sermon library more complete by adding other file types, or linking to your sermons that are hosted on YouTube or Vimeo.

Summary - Make sure your recording properties are tidy

2 minutes - It's good to check your sermons and make sure they are as user-friendly as possible.

Create a rota

Using your web site to produce rotas (titled schedules on US region sites) not only helps you to communicate effectively with your members, it also helps you to avoid conflicting commitments and reduce time-consuming preparation.